On July 15, 2020, MTN launched its eSIM (embedded-SIM) service in Nigeria.
MTN is now the first mobile telecoms operator to introduce the eSIM service in Nigeria and indeed West Africa.
eSIM simply means an embedded SIM card. It’s a small chip that’s used to authenticate your identity with your carrier. Unlike the physical SIM, you do not need to insert an eSIM into your phone as it is already built into your smartphone, device or wearable. No physical SIM cards are involved and no physical swapping required if you want to change your network.
The information on an eSIM is rewritable, which means that you can decide to change your operator with a simple phone call.
Some Benefit Of Using MTN eSim
- e-SIMs allow you have more than one phone number associated to your smart device. They particularly useful for people who want to manage personal and business lines.
- The possibility of losing or damaging your SIM is reduced because it is built into your device.
- You no longer have to deal with cutting SIM cards or finding adapters.
- It is extremely convenient for frequent travelers, making it easier to switch between network operators.
How MTN eSim works
The eSIM trial will run for one year and is open on a first come first served basis to a limited number of subscribers who own compatible devices.
You’ll need to visit any of our MTN stores. Our customer care agents will check your device for eligibility and walk you through the setup process. Need help finding a store? Go to our Stores Page to find the store nearest you.
With the introduction of MTN eSim that keep the world surprised, People have been asking so many questions about the new development. Bellow are some of the questions people usually ask.
Question: How do I buy and register an eSIM line
Answer: Simply walk into any of the MTN stores and request for eSIM activation. The eSIM activation is free. You will be provided with a QR code to scan and download an eSIM profile and perform the usual SIM registration.
Question: Can an eSIM profile be used more than once?
Answer: Yes, it can be used but not while it is downloaded and installed in a device. It can be reused once the profile is dissociated from a device.
Question: What is the cost of activating the eSIM?
Answer: The eSIM activation is Free.
Question: Can I perform a SIM upgrade of my line to eSIM?
Answer: Yes, you can perform SIM upgrade of your line to an eSIM.
Question: Can I perform all regular activities on eSIM (Check balance, buy data, MTN Share, buy Value Added Services etc.)
Answer: Yes, all activities above and many more can be performed on the eSIM when it is active.
Question: What is the cost of activating the eSIM?
Answer: The eSIM activation is Free.
Question: I bought an eSIM device. How do I get my physical sim pack?
Answer: A slip with a QR code containing the SIM serial and PUK will be given to you. This will serve as the eSIM pack.
Bellow are the device that can use MTN eSIM for now
| Brand | Compatible Phone |
| Pixel 3, 3 XL | |
| Pixel 4, 4 XL | |
| Apple | iPhone 11, 11 Pro, 11 Pro Max |
| iPhone XS, XS Max | |
| iPhone XR | |
| Samsung | Samsung S20 Series |
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